IT Help Desk Technician

At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to help--it's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.

Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.

If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.

Beehive Federal Credit Union's Administrative Building in Rexburg is seeking a part-time IT Help Desk Technician to provide technical assistance and assist with future upgrades. This position works 24 hours per week, Monday to Friday, with flexible hours between 9 am - 5 pm, with Saturday hours as needed. This is a semester long position, which could fill the requirements of an internship.

Job Description

• Assists in managing all levels of the desktop: provides troubleshooting and resource management assistance to internal personnel and members in the areas of networks, PCs, printers, etc. Provide informational training and guidelines on these systems.
• Assists in the development and application of internal standards and controls for PCs.
• Works with members, providing technical assistance and guidance for needs relating to electronic services. Educates members and employees on safe and effective computer usage.
• Maintains and updates documentation of all upgrades, repairs, and other IT related functions.
• Will actively engage in needs-based selling.

Qualifications

• Six months to two years of similar or related experience.
• High school or equivalent education.
• Must provide friendly, professional, personal service to all members.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Benefits

Part-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!

Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.

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