Member Account Consultant

At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to help--it's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.

Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.

If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.

Beehive Federal Credit Union is seeking a full-time Member Account Consultant to work in our ____ Branch. This position works 40 hours a week, Monday-Friday, along with Saturday hours as needed. The expected pay is $_____ per hour, DOE.

Job Description

• Establish and deepen relationships with members by providing financial direction through an interactive and consultative interview process. Identify needs and goals and match them with the appropriate products and/or service. Engage with members to provide an outstanding service experience.
• Open all types of financial accounts; interview loan applicants and approve loans; conduct routine transactions for members. (Each MAC will have lending limits according to their knowledge, experience, and loan performance history. Loans that fall outside of their approval limits will be approved by an Underwriter.)
• Maintain high level of product knowledge in order to cross-service products or services to existing and potential members.
• Will actively engage in needs-based selling.

Qualifications

• High school or equivalent education required; prefer Bachelor's degree in business or related field.
• Six months to two years of similar or related experience required; prefer minimum of one year member service experience with demonstrated success cross-servicing products/services within a financial industry.
• Must have excellent communication skills as work will involve motivating or influencing members.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise.

Benefits

Full-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; health, vision, and dental insurance with 95% employer paid premium and 65% employer paid premium for families; employer paid life insurance; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!

Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.

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